Frequently Asked Questions
-
What does AUSDSP do?
AUSDSP is the company that owns and operates the NDIS Provider Finder platform. It aids providers in connecting with NDIS participants, facilitating a supportive community where reliable service providers can be easily found by those seeking assistance.
-
How does NDIS Provider Finder empower participants?
NDIS Provider Finder serves as a directory that empowers participants to connect with registered providers, ensuring they receive the right services catered to their unique needs.
-
What services do you offer?
For providers, the service offers the ability to be listed on search.ndisproviderfinder.com.au to
connect with participants.
-
How can I register as a provider?
To register as a provider, go to www.search.ndisproviderfinder.com.au and click on "List with Us".
-
What is the process for NDIS participants to connect with providers?
NDIS participants simply sign in, and go to the listings to connect with providers.
-
How is the privacy and security of user data ensured?
Everything is secure with 512-bit encryption, and no data sharing occurs.
-
Is there a customer support team I can reach out to for help?
Yes, there is a customer support team available. The contact card can be found on the Contact Us page, with our main point of contact being Sam Lewis, the Head of Client Services. His direct email is sam@ausdsp.com.au.
-
Are there any costs for being a participant?
No, there isn't - it's free to use to connect to providers!
